07-18-2022 12:52 PM
I am in trying Submit your warranty form with proof of my purchase for a nest protect with the serial number 06AA01A01A5221014Y which has started showing a sensor failure. Cleaning doesn’t help, the alarm was purchased March 10 this year. I am in form submission purgatory and it just tells me over and over again to refresh the from and submit again … no other clues. I give up! Please escalate to the right person and get me out of this … I would love to just get either my money or a new alarm back … not waste more time
07-27-2022 11:54 AM
I am having the same issue. Were you able to resolve this?
08-31-2022 12:46 PM
Hey Nopenopenope,
Sorry for the late reply. I wanted to follow up and see I could be of any help. You can contact our Support Team for more details here. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
09-06-2022 10:23 AM
Hey Nopenopenope,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-07-2022 11:05 AM
Hey Nopenopenope,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake