cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

I need a mounting backplate for a nest protect gen 2. We took them down to paint and one is missing

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster:  Maria Love 3123 

 

 I need a mounting backplate for a nest protect gen 2 we took them down to paint and one went missing

3 REPLIES 3

rgaila
Community Specialist
Community Specialist

Hi Maria,

Sorry to hear about your missing backplate, though we're happy to hear that you're customizing your home. Let's see how we can fix this.

Can you tell me whether you have the Gen 2 wired or battery Nest Thermostat? That will tell us which backplate we're looking for.

I look forward to your reply.

-From Garrett DS,  Community Specialist.

Perry
Community Member

Hey, Rgalia.  I have a wired nest protect and also need a backplate.  Not sure if it's Gen 2 or not.  

MelbaDT
Community Specialist
Community Specialist

Hi Aarti, 

 

Thanks for reaching out. Could you tell when and where was your Nest Protect bought and what country are you in? I'll be glad to check on your options. 

 

Best, 

Melba