08-25-2021 08:07 AM
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Original Poster: Maria Love 3123
I need a mounting backplate for a nest protect gen 2 we took them down to paint and one went missing
08-25-2021 08:08 AM
Hi Maria,
Sorry to hear about your missing backplate, though we're happy to hear that you're customizing your home. Let's see how we can fix this.
Can you tell me whether you have the Gen 2 wired or battery Nest Thermostat? That will tell us which backplate we're looking for.
I look forward to your reply.
-From Garrett DS, Community Specialist.
01-21-2022 09:02 AM
Hey, Rgalia. I have a wired nest protect and also need a backplate. Not sure if it's Gen 2 or not.
01-21-2022 03:45 PM
Hi Aarti,
Thanks for reaching out. Could you tell when and where was your Nest Protect bought and what country are you in? I'll be glad to check on your options.
Best,
Melba