Lost 120v wired connector please help

[KiwiRocker]

I lost my 120v connector wire for nest smoke CO detector during a move a couple months back and given up searching. Any chance I can purchase this somewhere??

[davidking]

Thanks for stopping by the Google Nest community. For replacement parts, I'd recommend that you contact the Google Nest support team directly.

[KiwiRocker · Accepted solution]

Unfortunately they will not send 120v connector if not in warranty. 

[TerryF]

That is ridiculous when these are such EXPENSIVE UNITS and the part would could $5 or under!!  That is not good service and is VERY disappointing - especially when the units are only 3 years old and you boast that they last 10 years?!  I would not recommend getting these if you don't support your customers.

[KiwiRocker]

No surprises. Lousy customer service is just the “norm.” Companies that last and stand apart from the rest are Always customer-centric 1st. definitely not google lol.