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My nest protect connected to my wifi when I installed it but keeps going offline.

rgaila
Community Specialist
Community Specialist

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Original Poster:  Gary Campbell 2685 

 

Reconnected to WiFi but went offline after again after 5 minutes.

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hey Gary,
 
Having Wi-Fi issues is not ideal, and I am sorry to hear this is the case. I would be more than happy to assist you and ensure you are back online. Do you mind me asking if you are running into any error codes? I did find a helpful article with some troubleshooting steps. Let me know if that helps.
 
-From  Jake K,  Community Specialist.