My nest protect has died

[Macgeek]

So its been 9 years and I got a "no longer working" error (unit expires 10/2025) and its $150 for a new one, does Google / Nest have a Trade in of any kind (with a discount for a replacement?) - 'normal' smoke detectors are $35 and last 7 years, how do I justify spending $150?

Jonathan

[DanCoco]

I haven't heard of any discount program. With Google's performance (or lack thereof) with the failure to migrate the Nest Protect into Google Home, and lack of acknowledgement of serious known issues such as overheating batteries or announcing wrong rooms on alarm, I could not justify any new purchases of Nest Protects. Google's actions have shown they just don't care about developing an up to date detector. 

Other brands have made smart detectors that are advertised to work in Google Home, and even have AQI air quality monitors for the same price or cheaper than Nest. 

[AxelD]

Hi Macgeek,

Thanks for posting in the Community! Sorry to hear that your Nest Protect is no longer working after 9 years. I completely understand this is a really important device at home.

Let me explain you that all carbon monoxide (CO) alarms expire because their sensors have a limited lifespan. To comply with certification standards, 2nd gen Nest Protect has to be replaced after 10 years from date of manufacture, while 1st gen Nest Protect has to be replaced after 7 years from date of manufacture.

However, at this moment the option to trade in your old Nest Protect to get a discount is not available.

Please let me know if you have any questions.

Regards,
Axel.