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Need replacement back plate for nest protect

Community Member

I just finished a chat session with google support and received the same answer as in previous threads. My 2 products are out of warranty so they will not "sell" me the mounting brackets I need. The other 3 we own are working great and really need to install the remaining 2 we have. Disappointing there is a solution but being told to go a retail store and ask for something they don't carry. What's the deal??? I've searching other avenues on the web but cannot find anything. Can anyone help?