cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Nest Fire Alarm Goes Off Every 15 Minutes

KarHigh
Community Member

a month ago

Today, the auto-check went off for my Nest security alarm. Now...the alarm is going off about every 15 minutes.  How can I get help with this issue?

0 Kudos
1 REPLY 1

JuanCH
Community Specialist
Community Specialist

3 weeks ago

Hi KarHigh,

Thanks for reaching out to the community! I understand that the automatic check of your Nest Protect device has stopped working, and now it's going off every 15 minutes. I know how difficult it is when a device doesn't work as expected. I'd be glad to help! To gather more details, I'd like to ask the following questions:

  • What's your Nest Protect device model? Please check out the following link for your reference: How to tell which Nest Protect you have
  • What's the status light on your Nest Protect device?
  • When was the last time you changed your Nest Protect's batteries?

Please keep me posted. I look forward to your response.

Best regards,
Juan

 

0 Kudos