Nest Protect, Manufactured July ############, will not connect to T-Mobile 5G home Network.

[bsmith2348]

Just switched home network to T-Mobile 5G Home Network.

Everything in house works, including Nest Thermostat - BUT not my Gen 2 Nest Protect.

HELP!!

thanks,

[MelbaDT]

Hey bsmith2348, 

Thanks for reaching out and sorry for the delayed response.

I'm afraid that 2nd Gen Nest Protect sensors are only compatible with 2.4GHz Wi-Fi networks. Please check on this link for more information about it's technical specifications. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — let me know if you still need help with your Nest Protect sensor. 

Best, 

Melba