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Nest Protect Replacement Screws

MEMacL
Community Member

Looking for replacement screws for an older model Nest Protect. Any recommendations please?

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

Hi MEMacL,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

Jake
Community Specialist
Community Specialist

Hey MEMacL,

 

I am sorry for the delayed response here. I wanted to reach out and ensure you are good to go. Please let me know if you are still having any trouble with getting replacement screws for your Protect.

 

Best regards,

Jake

No, I did not get the screws at my local Ace nor did I find them online.  I just taped my Nest, works  till it falls down.  I invested a lot of time in looking for a replacement screw and am disappointed  that I did not solve the issue to my satisfaction

Jake
Community Specialist
Community Specialist

Hey MaryMacLellan,

 

I am sorry to hear you are still having trouble. I have escalated this to a higher Team, who will be in touch over the next 24-48 hours. Please be on the lookout for an email from our Team, as it will have more details on the replacement screws for the protect. Please let me know if you have any trouble seeing that email.

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS