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Nest Protect keeps saying hi

Neil4
Community Member

Hello last night one of my Nest protects kept saying Hi with the blue circle.  I did a reset on it then and for 8 hours it was fine.  Then again it started saying Hi.  I have reset it twice since then and have now unplugged it and removed the batteries.  Is there a solution to stop it saying Hi

 

5 REPLIES 5

H-Man
Bronze
Bronze

I reckon one of the Admins here can chip to help. They’ll probably ask you to fill out a form and take it from there. Is it under warranty?

Neil4
Community Member

Hello it is out of warranty, bought in 2017.  I have just put the batteries back in and reset it so will see if that works 

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@Neil4 how's it going with your Nest Protect? What happened after you put the batteries back and reset it?

 

Keep me posted.

 

I appreciate the help, @H-Man.

 

Regards,
Emerson

Neil4
Community Member

All seems to be okay at the moment

EmersonB
Community Specialist
Community Specialist

Hello Neil4,

 

We're glad to hear that it's working now and thanks for getting back to us. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

Thanks,
Emerson