Nest Protect

[LLnest]

I have a few Nest Protect’s in my home.  One of the devices continually chirps. I have replaced the batteries (4) times in 1 year.  It will stop chirping for a couple months then loses its mind again.  It’s not due to be replaced until May 16, 2028.  Any suggestions on how I can get this device replaced?

[JillG]

Hi @LLnest 

Are you replacing the batteries with the required Energizer Ultimate Lithium AA (L91)?

Let us know-

Jill

[LLnest]

Yes and they are crazy et

[LLnest]

Sorry Crazy expensive 

[JillG]

Yeah they sure are expensive. I just wanted to make sure you were using them before you tried contacting support directly. 

Here is the contact us link: Warranty, manual & returns - Google Nest Help 

[LLnest]

I contacted support Tuesday evening 7 pm Lexi needed to transfer me to another Dept we wait at least 40 minutes she said she would leave a message for them to contact me, no one ever reached out.

[JillG]

Sorry that happened and not much i can do as a volunteer here in the community. I will see if the specialists can help a bit more.

[aatienza]

Hey LLnest,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. Could you fill out this form and let us know once you're done?

I appreciate the help, JillG.

Thanks,

Archie

[janthadeus]

Hi there,

We haven't received your form. Were you able to fill it out? Do you still need help?

I appreciate the help here, JillG and Archie.

Thanks,

JT

[LLnest]

Can you please resend the form. I think I deleted the message by accident in a rush to delete unnecessary mail. I apologize and absolutely appreciate your help. TY!!

[janthadeus]

Hi LLnest,

Understood — fill out this form and let me know once you’re done.

Best,

JT

[LLnest]

I filled it out. Thanks so much for your help

[janthadeus]

Hey there,

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Cheers,

JT

[LLnest]

yes and they are crazy expensive