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Nest protect chimed and said hi in the middle of the night. WHY?

btg
Community Member

It was 4:30am. I was sound asleep. Then the unit woke me up with a musical chime and it said "hi." There was no record of it in the app and I cannot figure out what's going on. I'm a light sleeper and do not want to be awakened again! Google searches have turned up nothing. Any ideas?

 

PS. I think it's generation 2 but not sure and the ceiling is ten feet high so I'm not going up there to check.

2 REPLIES 2

bondskin
Community Member

Hi btg,

 

I had this with one of my 6 Nest Protect devices.

And it repeated more and more frequently over time. I was able to capture a video, the sounds were not normal and also the ring was glowing abnormally.

After several attempts with Google Support, they came to the conclusion that the device is defective and needs to be replaced.

 

Jeff
Community Specialist
Community Specialist

Hi, everyone. 

In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.
Thanks,
- Jeff