Nest protect missing power connector

[Portalsm]

Hi,

i have a Protect for which the power harness has been lost during a home renovation.

 How can I buy a replacement connector?

[EmersonB]

Hi Portalsm,

Thanks for reaching out here in the Community. We'd be happy to take a look into this for you. Please fill out our Contact us form with all the needed information. Let me know once you’re done.

Regards,
Emerson

[Portalsm]

Hi Emerson, 

I have filled the form.

[EdmondB]

Hi there, 

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. 

Best,
Edmond

[Portalsm]

hi, I haven't received any update on this ?

[Lance_L]

Hi all,

@Portalsm, we’re sorry for the delayed response here. Our support team has reached out to you via email. You may continue the conversation on that channel and reply with the requested information.

Thanks for the help, Edmond and Emerson.

Best,

Lance