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No lights on my Nest smoke alarm. No nightly promise or pathlight either.

Community Member

I'm having issues with my Nest Protect. I can test it from my android.  Start and stop alarms. There is no green light for nightly promise. The path light is activated but never comes on.  There was smoke in the  kitchen this evening but the alarm did nothing. The app says everything is OK but I don't like that none of the lights work.