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Remote silencing of low battery alarm

Parasite
Community Member

I'm out of the country for 2 months and my app and neighbour tells me the alarm of my Nest Protect is chirping (low batteries). Can I silence the chirp remotely and if not why not?! I cannot be the only person to have this problem. My neighbour is annoyed and quite rightly so!

I saw several posts about this from years ago, but still no solution??

7 REPLIES 7

MT
Community Member

Parasite, I quite agree. I made the original post in 2021 and still no further forward. Seems like a good idea ie remote silencing of the low battery "chirp" 

I had to drive 165 miles recently to silence low battery alarm for my elderly mother! Not very happy! I don't hold out for any meaningful action! 

Parasite
Community Member

Seems like a major design flaw for a company making 'smart' home products...

MplsCustomer
Bronze
Bronze

@Parasite 

This Google Nest Help topic says the chirps caused by a low battery on a Nest Protect "can't be silenced" and the batteries must be replaced:

https://support.google.com/googlenest/answer/9249356

Yes, indeed. But as I am on the other side of the world and cannot possibly replace the batteries, this seems like a major design flaw for a company making smart home products...

@Parasite 

Judging from the post, perhaps it is an industry requirement.

Perhaps. But then the requirement would be to alert the  owner. I would be more than happy to sign an electronic waiver after i received the notification and silenced the alarm. When I am at home I can also silence it, by taking out the batteries. I do not see the juridical difference should Nest allow me to deactivate the device remotely. Now it is going to cost me new locks on my door...

MT
Community Member

In the UK local authorities have legal powers to enter property and silence alarms if they are causing a nuisance! Remote silencing by the owner would surely be better?