12-08-2023 12:31 PM
My house has four Nest smoke alarms. One of them beeps (I think it's a 4-note series) once a day. These alarms were installed about three years ago, and this behavior just began a few days ago. The app indicates all is OK, and nothing in the history indicates that any of the alarms have issues. Yesterday, I used the app to initiate a successful full test of all four alarms. Today, one of the alarms (still don't know which one) unleashed its brief serenade. During the day, this is only a minor annoyance, but in the wee hours of the morning, it's enough to wake us up. Aside from once a day, I've yet to see a pattern in the time at which these little songs are played. Some days it happens in the afternoon; other days it's in the middle of the night. And, it always seems to be just once a day, from just one of the four devices.
12-11-2023 12:33 PM
Hi JohnW6,
Thanks for reaching out to the Community and sharing all the details about the issue. I’d be happy to help you with Nest Protect. Let’s check it out.
Here’s a guide to Nest Protect lights and sounds. Does any of those sounds match the one that you hear from the affected device?
Also, can you share a video of the Nest Protect when it is making the sound? Below are the steps on how to upload a photo or video:
Keep me posted.
Best,
Lance
12-11-2023 08:13 PM
Thank you for helping with this mystery.
I think the sound emitted by the affected device(s) is the series of (four, I think) different tones produced at the beginning of a sound-check cycle. In the case of a sound check, this series is followed by a series (two, I think) of loud high-pitched tones. But, in our mystery case, nothing follows the series of four tones. I found only sample voice announcements on the referenced web page but no tones.
Since this behavior occurs at unpredictable times, I cannot provide a video or audio recording.