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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3698 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 137741 Views
  • 243 replies
  • 11 kudos

Had two Nest Protect installed last week.

Do not have access to QR CODE or the six digit code on the back. How can I add them to the app? (Already have 2 other Nest Protect and a Nest thermostat on the app)

CookieLady by Community Member
  • 2207 Views
  • 7 replies
  • 0 kudos

offline

I have done this and the nest protect glows green which indicates it can connect to the network. However, still glows amber indicating offline afterwards. I have 8 protects and two to three keep doing this same behavior. Any ideas? How to manually te...

umproko5 by Community Member
  • 4531 Views
  • 5 replies
  • 0 kudos

Nest 2nd gen is draining batteries

ve the same issue. Nest Protect Gen 2 . Batteries have been fine for years all of a sudden they register low and I replace with the same Lithium batteries and within a month or two the unit says battery low. The batteries cost $20 so if i have to rep...

Felderb by Community Member
  • 3338 Views
  • 10 replies
  • 0 kudos

Persistent continuous push notifications for nest Protect

Does anyone know if the Nest protect is capable of doing a persistent audible continuous push notification for a smoke alarm that keeps sounding audibly on your smartphone until you acknowledge it?From what I can tell it only does one and that's it. ...

JaxGarrytt by Community Member
  • 1491 Views
  • 4 replies
  • 0 kudos

Resolved! Protect can't finish setup, various error codes

I got a new internet provider with new router and my nest protects cannot connect to my new network. My thermostat connected just fine but the protects can't. I deleted them and tried to re install completely. I get an error during setup but it's a d...

Beckyj412 by Community Member
  • 15129 Views
  • 12 replies
  • 0 kudos

No Nest wi fi showing on Nest Protect

Installation, no wi fi showing up to connect to my phone. Wi fi on nest protect doesn’t show up in my wi fi options on my phone. Do I need to push the button on the front? I already did to test the alarm. Do I push it again? There is alao a button on...

Cateep by Community Member
  • 1188 Views
  • 2 replies
  • 0 kudos

Nest Detect won’t light up

One Nest Detect on my system went offline and no longer lights up. I changed the battery but it still won’t light up. All troubleshooting entails holding the button for 10-15 seconds and waiting for a light indicator. However literally nothing happen...

zigo23 by Community Member
  • 1126 Views
  • 2 replies
  • 0 kudos
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