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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2080 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124124 Views
  • 243 replies
  • 11 kudos

Google Nest Protect (230v) power- connector - where can i buy them

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Tony Baum Googl...

rgaila by • Community Specialist
  • 517 Views
  • 0 replies
  • 0 kudos

Nest Protect expiration and shady warranty practices

For those that do not already know the Nest Protect smoke alarms actually have an expiration date on the carbon monoxide sensors.​1st Gen expires in 7 years2nd Gen expires in 10 yearsNow you might be thinking if you're in an all electric house like m...

RobotKoala by • Community Member
  • 6885 Views
  • 3 replies
  • 1 kudos

App crashes

I am having an issue adding a 2nd protect to the app. Scan QR code to add the second Nest Protect, then the app crashes to the home screen. Same thing over and over. Reset phone, reset protects. I can add any protect I have as long as it is the first...

Eimaj_26 by • Community Member
  • 2215 Views
  • 8 replies
  • 0 kudos

Battery draining rapidly on Nest Protect Smoke + Co Alarm

I received my Nest Protect 2nd Gen Smoke + Co Alarm three months ago and have already gone through three sets of batteries, including two set of the recommended lithium batteries. Mine is a refurbished unit and I thought this might be the problem. Ho...

mgh by • Community Member
  • 1472 Views
  • 3 replies
  • 0 kudos

Where can I find a 2nd gen Nest Protect mounting plate?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: J Hanna I have ...

rgaila by • Community Specialist
  • 858 Views
  • 2 replies
  • 0 kudos

Need replacement 2nd Gen Nest Protect Mounting Bracket

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Anup Suresh I a...

rgaila by • Community Specialist
  • 975 Views
  • 3 replies
  • 0 kudos

Can i install a battery powered nest protect where a wired smok

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Adit Kurella Tr...

rgaila by • Community Specialist
  • 765 Views
  • 1 replies
  • 0 kudos

Resolved! Batteries Draining Rapidly in Nest Protect

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: JBryan Hello! S...

rgaila by • Community Specialist
  • 70826 Views
  • 155 replies
  • 8 kudos
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