09-26-2021 08:47 PM
cannot log into my nest cameras keeps loading on phones and computer gives error message
09-26-2021 08:48 PM
I'm not sure if its gen 1 or gen 2
09-26-2021 08:51 PM
Hello, Nest? Please stop asking me to rate your app, or I will.
09-26-2021 08:52 PM
I'm not nest. I'm having a problem with nest
09-26-2021 08:54 PM
I understand. I'm with you. I'm hollering at them about the same issue you're having.. Sorry that didn't read!
09-26-2021 08:56 PM
lol its ok i am just as frustrated as you are. one of my cameras is being used as a baby cam so i cant check on baby
09-26-2021 08:52 PM
This exact same issue is happening to me!
Can no longer log in to my Nest cameras on either my iPad/iPhone or iMac. On my iMac, I get "Unexpected error occurred"; on my iPhone, I get stuck on the spinning home screen.
Everything was working fine up to about 30 mins ago! (8:30 pm PT on Sep 26)
09-26-2021 08:53 PM
yep me too. the lights on my camera are green so i know they are connected
09-26-2021 09:08 PM
Me too. Nothing on Mobile or browser
09-26-2021 08:55 PM
wonder if someone has hacked nest and not they can see all of our cameras? probably the government doing a test to check in on all of us while we sleep
09-26-2021 08:56 PM
I said this in the first thread you're able to use this with Google Home if you have that setup.
09-26-2021 08:58 PM
Yes, I am able to see all my cameras through the Google Home app -- so that is good news.
Would prefer that it continues to work with the Nest app, though 🙂
09-26-2021 09:04 PM
do i have to scan the code on all my cameras again?
09-26-2021 09:06 PM
It's been awhile since I did it but I believe I just had to link my nest account to my home app. I didn't have to rescan the equipment.
09-26-2021 09:13 PM
did you have to scan code on cameras
09-26-2021 09:24 PM
No, I did not have to rescan the code. I logged into my Google Home iOS app via my Google account and when I chose "Cameras", everything worked!
The Nest iOS app continues not to work 😞
11-12-2021 01:09 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks
09-26-2021 08:57 PM
what is google home?
09-26-2021 09:01 PM
It is Google's Home app that allows you to access all your smart home equipment.
09-26-2021 09:02 PM
What isn't working is the home.nest.com URL and the Nest iOS app 😞
09-26-2021 09:07 PM
Unable to login to nest
09-26-2021 09:25 PM
Same here; even attempts to reset password is returning "Oops! We encountered an error. Please try again."
Question: for those of you having this problem, do you have an original Nest account, or have you migrated over to Google's? (assuming you set up your Nest account prior to Google's acquisition of Nest in 2014)
09-26-2021 09:52 PM
Question: for those of you having this problem, do you have an original Nest account, or have you migrated over to Google's? (assuming you set up your Nest account prior to Google's acquisition of Nest in 2014)
I migrated to using Google account as login, but continue to use the Nest app (as I prefer its UI).
09-26-2021 10:11 PM
Thanks; I was wondering if it had something to do with unmigrated Nest accounts (which is what I have), but looks like the answer is no.
09-26-2021 10:14 PM
My account is now able to log in. Phew.
09-26-2021 10:16 PM
thanks for the heads up—just tried now, and I am able to login via nest app now, too!
10-07-2021 10:55 AM
Hey ya'll,
Just checking in to see if you still need assistance with this issue? Please let me know!
Best Regards,
Brad.