changed WIFI name and can't connect

[baswinfo21]

I had to change the name of WiFi and now the Nest Protect will not connect to new router.  I have deleted the device from my app, reset the Nest Protect till I hear version name and wait the 5 seconds and it says ready.  however, when I try to add device to ap it doesn't seem to find it.  and gives different error messages.  

[David_K]

Your Protect isn't finding your Wi-Fi network, correct? Try these steps:

Wi-Fi network doesn’t appear during Protect setup - Google Nest Help

[EdwardT]

Hi folks,

@David_K, thanks for the help!

@baswinfo21, how's it going with your Nest Protect? Were you able to check the link that davidking provided?

Thanks,

Edward

[baswinfo21]

Still not working think it’s a brick now

[EdwardT]

Hi baswinfo21,

Thanks for the update. I'd love to know more about this. What is the light status of your Nest Protect? Also, what's the message that you're getting?

Thanks,

Edward

[EdwardT]

Hi baswinfo21,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hey baswinfo21,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward