09-13-2022 04:08 PM
I had to change the name of WiFi and now the Nest Protect will not connect to new router. I have deleted the device from my app, reset the Nest Protect till I hear version name and wait the 5 seconds and it says ready. however, when I try to add device to ap it doesn't seem to find it. and gives different error messages.
09-15-2022 03:47 AM
Your Protect isn't finding your Wi-Fi network, correct? Try these steps:
Wi-Fi network doesn’t appear during Protect setup - Google Nest Help
09-20-2022 10:28 PM
Hi folks,
@David_K, thanks for the help!
@baswinfo21, how's it going with your Nest Protect? Were you able to check the link that davidking provided?
Thanks,
Edward
09-21-2022 02:43 AM
Still not working think it’s a brick now
09-21-2022 08:13 PM
Hi baswinfo21,
Thanks for the update. I'd love to know more about this. What is the light status of your Nest Protect? Also, what's the message that you're getting?
Thanks,
Edward
09-28-2022 01:29 PM
Hi baswinfo21,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-29-2022 01:32 PM
Hey baswinfo21,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward