remote silencing of low battery alarm

[MT]

I'm on holiday for 3 weeks and my app and neighbour tells me the alarm is chirping. Can I silence the chirp remotely and if not why not as I cannot be the only person to have this problem. My neighbour is annoyed, quite rightly so!

[Jake]

Hey MT,

My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.

Best regards,

Jake

[MT]

Hi Jake, back home now and batteries replaced. The nest protect chirped for two weeks and annoyed my neighbours somewhat! To be honest it would seem easy to add a remote silence option to the app to resolve the issue. The app allows all manner of remote actions so one more!!! This has to be a common problem, probably going unreported.

[Jake]

Hey MT,

Sorry to hear it bugged your neighbors so much. I will be sure to provide this feedback to our Team, as we are always trying to improve our products. There is always a good chance that it could be released in future updates, and I do appreciate the feedback. Please let me know if you have any other questions from here.

Best regards,

Jake

[Jake]

Hey MT,

I am going to lock the thread at this time and if you have any questions, please feel free to create a new post. 

Best regards,

Jake