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1 Nest thermostat of 3 does not activate heating

JES99
Community Member

Hi

I have 3 Nest thermostats. All 3 look functioning and connect to app. 2 work fine as does hot water. 1 thermostat just does not activate boiler. I have restarted the affected thermostat and heatlink.  Any ideas? 

3 REPLIES 3

UanaC
Community Specialist
Community Specialist

Hi there! Thanks for posting. I'm sorry to hear about this, but no worries I'll be more than happy to assist. Could you please let me know what colour is the LED light on the Heat Link that does not fire up the boiler?  

UanaC
Community Specialist
Community Specialist

Hi there! Just checking in with you. Did you see the message from above?

UanaC
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Regards, Oana.