cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

7 digit code for Nest Learning Thermostat

ibaloi7
Community Member

The phone app is asking for a 7 digit code but the Nest Learning Thermostat device is only displaying six digits.   
where do I get the 7 digit code? 

19 REPLIES 19

Matti
Community Member

Same problem.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Confuzed
Community Member

What is the solution?

Cglamaz
Community Member

Not seeing any solution to this problem.  

Cnelson1020
Community Member

Still having this issue

 

Confuzed
Community Member

Jake, people are not good to go. More keep asking and are not getting help. Please reply. Thanks.

 

SusanaTalac
Community Member

I have the 1st or 2nd  generation Nest . I need the 7 digits key code. I have followed the steps to get it and it is numbers and letters.  I. Any connect the the nest thermostat  to the app

Mooma
Community Member

Did anyone answer how to fix this?

Confuzed
Community Member

The solution is to download the Nest app, which will accept the 6 digit code. Then, both the Nest and GoogleHome apps will connect. Each app has slightly different functionality, which I haven't sorted out so kept them both. @Jake, can you share this with other Community Specialists - the solution was too hard to find!

robinrjam
Community Member

I am using the Nest app - it asks for a 7 digit code, but the Nest thermostat only shows a 6 digit code... help!

Confuzed
Community Member

@robinrjam Try the Google Home app.

mnickles
Community Member

my thermostat only shows a 6 digit entry key and because of this I can't register on the app.  what now?

There are 2 apps - Google Home and Nest. Try the other.

pedro51
Community Member

've tried both apps and neither works. 

 

both want a 7 digit code and the thermostat will give only a 6 digit code .  What can I do?

Confuzed
Community Member

Google continues to fail us. Are they even listening? Very disappointing, I know.

 

Silver_boombox
Community Member

Continued challenges with this forced migration. Google home is asking for 6 digits. Nest device is showing 7. Any help is appreciated. Thank you. 

Silver, try the Nest app instead.

dplpilot
Community Member

I am having same issue. Nest 3rd Gen thermostat is only giving me 6 digit code 

dplpilot
Community Member

Im having same issue and can’t find solution