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8 wire thermostat compatability

JBT
Community Member

Here is a pic of my thermostat wiring - the google nest website said the nest was compatible but when I went through the steps on the Google home app during the setup, it said it wasn't compatible. Can anyone assist with how to properly wire it or do I need to find a different thermostat? Thanks!

IMG_5495.jpeg

 

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

That's because your setup requires and is only compatible with the Nest Learning Thermostat model, which is setup in the Nest app, not the Google Home app.

JBT
Community Member

Dang thats frustrating since the Google compatibility test for this specific device said it was compatible... thanks for the reply.

JBT
Community Member

so just an update - i installed the nest and it seems to be working with the cooling. no error messages. I assume the the emergency heat and second stage heat will not work however? since those two wires (as far as I understand) are not connected? I imagine I should still get the learning model?

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

@JBT 

Correct.


To ensure that I see your reply, please tag me using @Patrick_Caezza

JBT
Community Member

@Patrick_Caezza

 

Ok thanks for the reply. Will change it out with the learning thermostat