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Ac quite when internet went out

Ahawki
Community Member

My internet went out my nest lost connection when the internet came back up it had lost the WiFi so I reentered the internet and password! Then the ac quite cooling! Help

4 REPLIES 4

sporfrog
Bronze
Bronze

Double check the settings on your thermostat to make sure it did not lose information like equipment type, fuel type and wiring information.  It may need to be setup again.

aatienza
Community Specialist
Community Specialist

Hey Ahawki,

 

I'm chiming in to check if you're still getting the same issue. If so, were you able to see sporfrog response? Keep us posted.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey Ahawki,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

MelbaDT
Community Specialist
Community Specialist

Hi,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba