04-25-2024 03:50 AM
Hi. I have a nest learning 3 thermostat that was connected to my iPad and my android phone. The iPad connects to the thermostat fine but when I launch the nest android app I get the nest logo and spinning blue circle but it never connects to the google account or thermostat. I have removed the app and reinstalled it.
i am using a pixel 6 phone
i have checked permissions and allowed location but still will not connect.
my wife has the same problem on her phone as well
help please
04-28-2024 09:55 AM
Hi Graemel,
Sorry to hear the situation that you are experiencing with the Nest App on your Android device. Help is here!, you can follow the next troubleshooting steps.
Let me know if you have any questions.
Best regards,
Chris