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Away malfunction

Rancocas
Community Member

We were away for three days. AC came on anyway.  I believe I checked the app to make sure it new we were away. Hmm??

1 Recommended Answer

Rancocas
Community Member

It was my mistake. I had set the Eco temperature the same as our normal temperature. Feeling a little stupid right now. 

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4 REPLIES 4

CBFox
Bronze
Bronze

What temperature did your AC cool to while you were away?  It should cool to your Eco temperature rather than to your regular schedule.  So, if it was hot, you would expect the AC to come on some, though less than if you were home.  (Assuming, of course, that your Eco temperature is set to be higher then your regular schedule.)

Rancocas
Community Member

It was my mistake. I had set the Eco temperature the same as our normal temperature. Feeling a little stupid right now. 

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for answering, CBFox. 

 

Rancocas, no biggie — no harm done here. I appreciate that you've keep us posted on what you've done to have it resolved. 

 

Cheers, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba