07-05-2022 10:24 AM
07-12-2022 11:58 PM
Hey Paulaw,
Thanks for reaching out.
What specific Google Nest device do you have? If it is one of our Nest thermostats, you need to Use a screwdriver to loosen the screws of the base then gently pull it off the wall.
Best,
Melba
07-16-2022 12:02 AM
Hey there,
Checking back in should you still need help here. Feel free to let us know by replying to this thread.
Best,
Melba
07-18-2022 04:46 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba