11-18-2022 07:16 AM
I cannot get my boiler to fire up the central heating with my app or the nest thermostat. Even the manual override button doesn't get the heating to start. I reset the boiler and the radiators got hot. Still can't get the heating to come on. My app and stat look okay. If I turn it to heat I can see it in my app and the stat but the boiler just won't fire up. Any ideas please
11-21-2022 05:04 PM
Hi tony62,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
If you haven't yet, please check this link for troubleshooting steps you could try.
Looking forward to your response.
Thanks,
Edward
11-24-2022 05:06 PM
Hi tony62,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
11-30-2022 04:13 PM
Hi tony62,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward