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C Cable adapter compatible system

Dmasi
Community Member

Trying to set up 2 nest thermostats with my Navien tankless heating system. While setting them up, I got the dreaded low power message. I was able to order the nest c-cable adapter and should arrive tmw. I looked up the heating only diagram to have an idea of how to connect it and wasn’t sure if I was able to use with my system. If any one can let me know if I can use the c cable adapter and what to do I would really appreciate the help i need it!

 

if I remember correctly I’m getting like 18v when I take a reading at the thermostat, I’m surprised that isn’t enough and still need to c cable. 

<a href="https://gyazo.com/867a51b2f05c35308a9084620c0db20d"><img src="https://i.gyazo.com/867a51b2f05c35308a9084620c0db20d.jpg" alt="Image from Gyazo" width="4032"/></a>

<a href="https://gyazo.com/d9ad689a73d30e34a41ba600ff461cbf"><img src="https://i.gyazo.com/d9ad689a73d30e34a41ba600ff461cbf.jpg" alt="Image from Gyazo" width="3024"/></a>

 

3 Recommended AnswerS

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi ,

Yes, you may call it the C-Cable adaptor, Google calls this the Nest Power Adapter.  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

View Recommended Answer in original post

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi ,

I just noticed that you have two unused conductors wrapped around the thermostat cable. One is Red and the other looks Brown. 

AC Cooling Wizard 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

View Recommended Answer in original post

I forgot to attach photo to last comment! 
im sorry!

IMG_1795.jpeg

View Recommended Answer in original post

12 REPLIES 12

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi , 

hang on a second here. So what you’re trying to do is control Navien tankless condensing boiler? The problem you have is that the Navy and operates his control system with 120 V of AC power. There is no 24 V power available and the two terminals that activates the zone T and T are simply a signal that when T is connected to T it activates that zone.  
if you can provide me the model number of the boiler you have I can look up the installation manual and see if there’s a way to add a 24 V power supply for the thermostat in such a way that it will not damage the control board.  Also since this is a heating only application you really don’t need a learning thermostat the basic nest thermostat that uses a couple of AA batteries would be more than sufficient  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

Thank you for your reply. Here is the invoice for which Navy I got. 

 

<a href="https://gyazo.com/656895039643d98dcadbba7bc8bd33de"><img src="https://i.gyazo.com/656895039643d98dcadbba7bc8bd33de.jpg" alt="Image from Gyazo" width="430"/></a>

I’m getting 18v at the thermostat tho. Is that not sufficient enough to run the nest I have?

which is the basic nest that would need only batteries, I will probably just pick those up and return the others.

Dmasi
Community Member

@CoolingWizard if you look at the top left of my control board, there is a 2 port terminal comm/24VAC is that what I need to use?

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi ,

on that case thank you for the clarification and you indeed have your 24 V you need you just have to have a power connector or install a new thermostat cable with five conductors. if you have three zones, you must have three thermostats and if they’re all nest thermostats, you will need three power adapters

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

@CoolingWizard 

When you say power adapter do you mean the c-cable adapter? Or the wall plug in?

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi ,

Yes, you may call it the C-Cable adaptor, Google calls this the Nest Power Adapter.  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

Okay thank you for all your help! I’ll let you know how it goes.

@CoolingWizard just want to confirm this is where I need to tie in the two power adapters? And the comm for both can go in the top left terminal.

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Dmasi ,

I just noticed that you have two unused conductors wrapped around the thermostat cable. One is Red and the other looks Brown. 

AC Cooling Wizard 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

I forgot to attach photo to last comment! 
im sorry!

IMG_1795.jpeg

Dmasi
Community Member

Dmasi
Community Member

UPDATE: This is how I wired it with using (2)nest power connectors. I can confirm, both are success work powered and working.