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CANCEL SUBCRIPTION

barbiedoll6020
Community Member

I HAVE CANCELLED MY SUBSCIPTION TWO TIMES!  ONCE YOU DID IT AND ONCE I DID IT.  IT IS STILL NOT CANCELLED!!!!  I AM PRETTY SURE IT IS AGAINST THE LAW NOT TO BE ABLE CANCEL A SUBRIPTION!!!!!  PLUS YOU MAKE IT ALMOST IMPOSSIBLE TO DO SO.  YOU NEED TO TAKE CARE OF THIS PROBLEM, BEFORE I REPORT YOU!

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Unfortunately, we're not able to support with account or billing related issues in this public community for privacy reasons. To get the best support with this, I'd recommend that you contact the Google Nest support team directly. They'll be able to check your account and advise on next steps.

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.


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Product Experts are volunteers and do not work for Google.