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Can’t access hot water function

asalt62289
Community Member

I’ve set my replacement nest 3rd generation learning up 3 times now and every time I’ve finished setting it up, it doesn’t give me an option to control the hot water. Am I doing something wrong????

3 REPLIES 3

AlexD
Community Specialist
Community Specialist

Thanks for reaching out to us here @asalt62289 . I would be happy to try and assist you with this.

Go to Settings> Equipment> Pro Setup. Go through the settings there and eventually you will reach the hot water control page. When you are there, make sure to set it to On/Off control. Finish the setup, go back to the main screen and you should now see the hot water control option.

DragosC
Community Specialist
Community Specialist

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted.

george_t
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

GeorgeT