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Can’t connect to Nest using Google account. It just loops after password imputed

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster:  Cmu 

Cannot connect to Nest with Google account. It loops and never connect. This happens randomly for long periods of time. I need to control my thermostat!!!

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hey Cmu,
 
Sorry to hear you are having trouble connecting your thermostat to the app. I would be more than happy to assist you, and ensure you are good to go. Do you mind me asking if you are still able to see the thermostat inside the Nest App? Have you migrated your account from the Nest app to the Google Home app? Please let me know, so I can ensure that is showing inside your app.
 
-From Jake, Community Specialist.