cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t workout how to get nest thermostat or app added to google home

Doregan72
Community Member

I installed the thermostat, and got it setup with the nest app, all OK, and everything works.  (I didn’t create a ‘nest’ account, just used an existing google account for the registration.

But

My thermostat came with a nest mini speaker, which I would like to use to control the thermostat.

I think that means that I need to use google home.  So I’ve installed google home, got the speaker connected, but can’t workout how to add the thermostat.  Several online videos suggest adding the nest app as a ‘compatible with google’ device, but that doesn’t work as it won’t accept my google account credentials for the nest account, and doesn’t give me a login with google option.

Am i doing something wrong?

Thanks.

1 Recommended Answer

Gregorious77
Community Member

OK I fixed it. Problem was I installed nest first so it had setup seperate homes for nest and Home. I started from the beginning and setup Google Home first. Chose other thermostat which then promps to open Google nest. In nest I could select my home and from there it was easy. Just go to Google Home and put both the speaker and thermostat in the same room.

View Recommended Answer in original post

8 REPLIES 8

Gregorious77
Community Member

I have the exact same problem. Can connect thermostat to nest app fine but not to home app.

Gregorious77
Community Member

OK I fixed it. Problem was I installed nest first so it had setup seperate homes for nest and Home. I started from the beginning and setup Google Home first. Chose other thermostat which then promps to open Google nest. In nest I could select my home and from there it was easy. Just go to Google Home and put both the speaker and thermostat in the same room.

Fantastic.  Finally, and its so easy.  Why the hell don't they tell you to start with google home?  Searching online i see loads of people with this problem!

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey there,


I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake

Doregan72
Community Member

How did you restart?  Did you somehow clear your nest account settings, etc?

 

Gregorious77
Community Member

I deleted both Apps and started again.

Hello everyone,

 

 

@Doregan72 and @Doregan72, I'm sorry to hear about the issue associating your Nest Thermostats to the Google Home App and I appreciate you posting and updating us on your efforts to address your concern finding a fix— Hats off to both of you!

 

If there’s anything else I can help you with, please let me know.

 

Thanks,

Mark