cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cell # change, cannot recieve code for logining in

Rick25
Community Member

Cell # change, cannot recieve code with new phone#

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @Rick25!

 

Thanks for posting in the community.

I’m sorry for the inconveniences that you are experiencing when trying to log into your Google Account. I understand that you changed your mobile device, and you’re not receiving the 2-step verification code on your new phone. To get further assistance, I will suggest you reach out to the Google Account Community. You can also check the next article, where you can find some valuable information: How to recover your Google Account or Gmail.

 

Regards,

Daniel.