02-02-2025 11:36 AM
Cell # change, cannot recieve code with new phone#
02-06-2025 08:10 PM
Hi @Rick25!
Thanks for posting in the community.
I’m sorry for the inconveniences that you are experiencing when trying to log into your Google Account. I understand that you changed your mobile device, and you’re not receiving the 2-step verification code on your new phone. To get further assistance, I will suggest you reach out to the Google Account Community. You can also check the next article, where you can find some valuable information: How to recover your Google Account or Gmail.
Regards,
Daniel.