No image files were uploaded; just the text names of the files.
@MplsCustomer, thanks for the help!
@Jim11, thanks for reaching out. Could you try reuploading the photos of your thermostat?
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
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