Connecting to thermostats on the app

[Banana2001]

Trying to sign in but my email address is no longer valid. How do  I connect and change to new email 

[Jake]

Hey there,

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. Do you mind me asking if you have done a reset on your device? I also found an article with more details on how to add your device to the app. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

[EmersonB]

Hi folks,

@Banana2001 how's it going with your Nest Thermostat? Were you able to hit the link shared above? I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

I appreciate the help, Jake.

Thanks,
Emerson

[EmersonB]

Hey Banana2001,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,
Emerson