Connectivity issue and temperature incorrect

[Dino]

Multiple times in the past few weeks my Nest thermostat disconnects from WiFi. I have reset our router, restarted the Nest and checked battery levels. All are correct. The battery today was at 3.704. Each time I have used a charger directly to the Nest for about two hours. When I put the Nest back on the base it connects to WiFi no problem. 
I am also noticing the temperature is about 3-4 degrees off. The Nest says 72 degrees. An external thermometer is telling me it is around 68 degrees. I need some assistance please. 

[Gee]

This seems to be a common and recent issue ... not entirely sure what the cause it but it's very annoying to have the set the house temperature to 25 because technology is failing us.

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Gee]

Hi Jake,

I kept having issues with it, tried to reset and even opened it up to see if there was anything obvious. I ended up buying a new one that is working as normal.  Thank you for getting in touch.

Kind Regards,

Guilherme

[Jake]

Hey Gee,

Glad to hear everything worked out and you are good to go. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post. Have a wonderful rest of your day as well.

Best regards,

Jake