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Cool Schedule changes won’t save

MHome
Community Member

I have been trying to change the temperatures in the Cool Schedule but my changes do not save. All the instructors I’ve read say “hit done” when finished. There is no “Done” button in my Cool Schedule. Any ideas how to save changes?

3 REPLIES 3

zoeuvre
Community Specialist
Community Specialist

Hi MHome, 

 

Thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.  

 

What type of Nest Thermostat do you have? If you have the Nest Learning Thermostat or the Nest Thermostat E, follow this guide. If you have the Nest Thermostat 2020, follow this guide to save changes to your cooling schedule.

 

Let us know how it goes. 

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hello MHome, 

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

Regards,

Zoe