Cooling schedule not working

[Kavan]

Hello, my nest thermostat is not cooling per my set schedule. At 430pm it should begin cooling from 80 degrees to 76 degrees but when I arrive at home it's still showing 80+ degrees as ambient inside temp. Screenshot of my schedule if there is something I am doing wrong. 

 

[Jenelyn_O]

Hi Kavan,

Thanks for posting in the Google Nest Community forum. Some features might affect the behavior of your Nest Thermostat. Could you please check if your thermostat Home/Away Assist feature is enabled? Also, disable your thermostat Auto Schedule.

You can follow these guides:

Home/Away Assist

1. Go to your thermostat Quick View menu.
2. Go to Settings.
3. Select Home/Away Assist. 
4. Ensure that it is disabled. 

Auto Schedule

1. Go to your thermostat Quick View menu.
2. Go to Settings.
3. Look for Nest Sense.
4. Turn it off.

Monitor if the issue persist.

Best,

Jenelyn

[Jenelyn_O]

Hi there,

 I just want to check if you managed to see my response above. Were you able to try the troubleshooting steps that I provided? Please let us know how it goes.

Thanks,

Jenelyn

[zoeuvre]

Hello Kavan, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe