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Delay message

PaulaMB
Community Member

When I try to turn my nest on manually it will show me a message saying - delayed for 2.55 hours. Why is it doing this?

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hi PaulaMB

 

Thanks for reaching out about your thermostat. To help you troubleshoot the issue, it would be great to know two things:

  • The model of your thermostat: This will help us narrow down potential causes. 
  • Any error codes: Many thermostats will display an error code on the screen if something's wrong. the error code might also be shown in the app.

I'll be waiting for the update

 

Regards,

Daniel