Disconnect devices

[Kpee2000]

I moved and left the thermostats there and need to disconnect so the new owners can set up. 

[David_K]

If you’re moving to a new home and plan to leave a Nest product behind for the new homeowners, remove the product from the Nest app and reset it to factory defaults. When you perform a factory reset, this will delete all of your personal information from the product and let the new homeowners add the product to the Nest app on their own phones.

1. First, remove the product from the Nest app.
2. Then, reset the thermostat to factory defaults.

[Jake]

Hey Kpee2000,

I wanted to follow up and see if you still needed any help with your devices disconnecting? Let me know if you have any questions from here, as I would be more than happy to help.

Thanks so much davidking for the helpful articles and info.

Best regards,

Jake

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS