Disconnecting wiring to install the wall plate

[WayneB63]

My thermostat was installed without the wall plate by my HVAC vendor. Can someone advise how to disconnect the wire from the base?

[Jake]

Hey WayneB63,

I wanted to follow up and see I could be of any help. I found an article with more details on how to install the base plate. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey WayneB63,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[EdwardT]

Hi WayneB63,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward