12-01-2022 09:07 AM - edited 12-01-2022 09:19 AM
I get an error message on my app, and the therm only reads Please attach display to its base.
The Nest app reads unknown error: therm wiring issues.
I have checked the wiring and all good.
please advise,
ron
12-06-2022 01:09 PM
Hi Rhartsell,
Thanks for reaching out. I'd love to know more about this. Could you share a photo of your current thermostat's wiring?
Thanks,
Mel
12-06-2022 01:13 PM
I had to reinstall my old thermostat since it never connected to the base. The wiring is now configured for the original therm.
12-07-2022 09:08 AM
Hi Rhartsell,
Could you share what wires you have with your original thermostat?
Best,
Mel
12-12-2022 08:39 AM
Hello there,
Thanks for assisting, Mel.
@Rhartsell, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Mark
12-13-2022 09:05 AM
Hello Rhartsell,
I'm checking in to make sure that you've seen our response. If you have any further questions or concerns, please let us know before we lock this thread in 24 hours.
Thanks,
Mark