E195 error

[Bs1968]

I have an E195 error 

[MelbaDT]

Hey Bs1968, 

Thanks for posting and welcome to the Google Nest Community. Let's get into the bottom of the code you're getting on your Nest thermostat. 

A few questions — when did this start? What type of Nest thermostat do you have? Also, could you provide a summary of the steps you've tried so far?

I also suggest that you try the suggested steps here on this link about  this specific code: https://bit.ly/3swwFQi

Keep me posted. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — how's your thermostat now? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba

[Awhiteguy86]

This issue just started for me at some point this afternoon.  Unit was spitting snowballs around 3:30 or 4 and I came home to this after a fantastic nine holes on the golf course. 

[Kelleymfk90]

i was away for the weekend and my Water source heat pump was OFF.  Now I get an E195 error on the Nest E.  I checked my fuse, that seems fine.  Should I change the batteries?   

[EdwardT]

Hi Kelleymfk90,

Thanks for reaching out. The message that you're getting means that you're Nest Thermostat E is not detecting power from the R wire. If you haven't yet, please try the troubleshooting steps on this link to isolate the issue.

Let us know how it goes.

Thanks,

Edward

[Jake]

Hey Kelleymfk90,

I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[EdwardT]

Hi Kelleymfk90,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward