10-09-2022 03:58 PM - edited 10-09-2022 03:59 PM
I have a 2nd Gen Nest, for several years. Just replaced a blown fuse in my heater, and it's now telling me I have an e30 error with no power to Y1. Seems to be referring to an air conditioner, but I only have a furnace, which until the error showed up was operating just fine. How do I dismiss the e30 error?
10-09-2022 10:49 PM
Did you find out what caused the fuse to blow?
Try doing a reset to factory default and set it up again. Power problems can cause issues with the thermostat's memory.
10-12-2022 11:56 AM
@Patrick_Caezza, appreciate your helpful responses.
@Tmagrino, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?
10-15-2022 02:08 PM
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
10-15-2022 08:03 PM
No, I haven't been able to fix it. The furnace still seems to be running and turning on at the previously programmed times, but the thermostat itself won't let me out of the E30 screen. My app says the same thing re: power issue. The thermostat is still on a clearly charging, but is claiming it isn't getting power. Is there a way to do a manual factory reset? The kind that goes through Settings menus is locked away behind the E30 screen.
10-19-2022 10:49 AM
Chiming in to see how I could help.
I appreciate you for following up @Jhonleanmel.
@Tmagrino, thanks for getting back, and I'm sorry if the issue still persists. Let's sort this out and try the steps here:
Have a look at this guide for additional troubleshoot and let us know how it goes.
10-22-2022 11:41 AM
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
10-23-2022 11:52 AM
@Tmagrino we haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
I appreciate your response, @mark, @Patrick_Caezza and @mel.