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Equipment error

BillJr
Community Member

‎11-29-2023 02:49 PM

Need it replaced

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3 REPLIES 3

BillJr
Community Member

‎11-29-2023 02:52 PM - last edited on ‎11-29-2023 08:06 PM by Community Specialist

I have already sent you my sn ########## or

#####

Already sent in my cc info whats up this has been going on for months

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JillG
Diamond Product Expert
Diamond Product Expert
In response to BillJr

‎11-29-2023 02:53 PM

Hi @BillJr 

I've sent your post over to our Community Specialists. Do you happen to have a case number? If so, please post it.

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EdmondB
Community Specialist
Community Specialist
In response to BillJr

‎11-29-2023 08:05 PM

Hello BillJr, 

I'm sorry to hear that you've been sent on a merry-go-round. I'll do my best to get you off the ride and on the right path. Could you share the case ID that you receive from our support team so I can take a closer look?

Thanks for the help, @JillG.

Regards,
Edmond

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