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Equipment error

BillJr
Community Member

Need it replaced

3 REPLIES 3

BillJr
Community Member

I have already sent you my sn ########## or

#####

Already sent in my cc info whats up this has been going on for months

JillG
Diamond Product Expert
Diamond Product Expert

Hi @BillJr 

I've sent your post over to our Community Specialists. Do you happen to have a case number? If so, please post it.

EdmondB
Community Specialist
Community Specialist

Hello BillJr, 

I'm sorry to hear that you've been sent on a merry-go-round. I'll do my best to get you off the ride and on the right path. Could you share the case ID that you receive from our support team so I can take a closer look?

Thanks for the help, @JillG.

Regards,
Edmond