Error code 298

[RDW1873rdw]

My nest thermostat keeps reading no power I have change the batteries breaker is on the  The furnace is running I can’t get it to stop but my thermostat keeps saying no power I download the app on my home screen I removed it download it again I’m gonna keep saying no power error 298

[EdwardT]

Hi RDW1873rdw,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• How is your Nest Thermostat wired?

Also, if you haven't yet, please check the troubleshooting steps on this article to isolate the issue.

Thanks,

Edward

[EdwardT]

Hey RDW1873rdw,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi RDW1873rdw,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward