Everything works but AC compressor doesn't come on

[flatwaterpaul]

I'm assuming you can use the Nest thermostat without wifi, manually. AC blows warm air (fan only), but fan kicks on/off as its supposed to,  Seems compatible, as it uses the exact wires on my old one. My only clue is that I stumbled across a place in the settings menu that shows the wires as coded on the connections; all were shown in blue on the display, except for two that were in orange—is it trying to tell me these wires weren't making a connection? TYIA

[Patrick_Caezza]

Can you post a picture of your original thermostat wiring?

The Google Nest Thermostat needs access to Wi-Fi to set it up.

The orange-colored wires do mean there is a problem with them.

Which terminals did you say your thermostat had when you configured it initially?

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. Could you please provide the information above? Also, check for any messages or codes in your app or in your actual Nest Thermostat. 

I appreciate your help, @Patrick_Caezza.

Best,

Jenelyn

[Jenelyn_O]

Hi flatwaterpaul,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn